Operations Manager - NBC Philadelphia

Spanning three floors of the Comcast Technology Center, the dazzling home of NBC 10 and Telemundo 62 is an 80,000-square-foot broadcast center and Philadelphia’s news epicenter. It features cutting-edge newsroom IP technology and LEED energy-efficient design. NBC Universal is one of the world’s leading media and entertainment companies in the development, production and marketing of entertainment, news, and information to a global audience. The Technology & Operations department (PHI TechOps) provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities services for internal clients for the local portfolio of NBCU Local Television Station businesses. The Operations Manager is an on-site full-time position supporting the Technology & Production teams across the Triopoly. The position is based at the Comcast Technology Center and will require some on-site at NBC Sports Philadelphia at the Wells Fargo Center. Candidate must be able to work in a fast-paced environment, quick learner, and a desire to grow. To succeed in this role, you should have excellent attention to detail, time management and communication skills, as you will collaborate with our internal teams and vendors to meet deadlines and deliverables. Job Responsibilities: Working with Technology & Operations department on supporting and coordinating a variety of operational and production activities. Assist with Project coordination including creating plans, budgets, action tracking, vendors, and progress meetings. Assist technology teams with ordering, budget tracking, vendor coordination, shipping, logistics, quotes, PO generation, goods receipt, and asset reporting. Liaise with finance on information and requirements to process payments. Assist in creating and updating documentation and SOP’s. Create training plans for both technical and non-technical employees for existing and new technology rollouts. Coordinate on-boarding activities with departments to ensure all technology is in place to create a positive experience for on-boarding new employees. Assist in Events planning, support, and vendor coordination. Department Scheduling, including sick and vacation cover as well as coordination of vacation selection process and tracking. Assist with payroll in the various systems e.g., STORM, Timekeeper as well as checking adherence to Union CBA’s Coordination of Facilities activities at CTC, Wells Fargo Center, and our Field shop in Roxborough. Including scheduling routine maintenance visits, break-fix, coordination with vendors e.g., Fire Drills, Security, HVAC, electrical, snow removal, cleaning. Communications of upcoming work to staff. Assist in tracking Health & Safety compliance activities as well as tracking and reporting of training metrics to all departments. 24/7/365 operations; some weekends and holidays may be required. Other duties as deemed necessary.