“What would you say you do here?” Providing world-class support for the day to day operations of the studio and our initiatives Advocating for our clients to other technology departments in support of DreamWorks Working closely with the engineering departments on supporting the infrastructure upgrades and changes Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity Serve as the main point of contact for end-user support incidents Analyze issues and create solutions for HW and SW problems Building, installing, maintaining and tro

“What would you say you do here?” Provide video conferencing technical support. Investigate and raise issues to senior team members when needed. Serve as on-site technical support for cross-site, or executive presentations and events. Setup and operate audio-visual equipment including but not limited to speakers, microphones, wireless microphones, mixing boards, amplifiers, projectors, video cameras, computers, and laptops. Coordinate/perform preventive maintenance room checks.

“What would you say you do here?” Leading support of the Linux environment including but not limited to security updates, package repository management, investigation and deployment of Linux OS / kernel configuration and hardware lifecycle management tasks Create process documentation for the team which includes best practices based on industry standards Deliver training and mentorship to junior members of the team on administration and best practices Manage name services (Red Hat IDM) and work with other teams to interface with Active Directory and upstream HR services Manage virtualizatio