“What would you say you do here?” Setting up, installation and relocation of computer workstations, desktops, laptops and other technology hardware. Performs software installation deskside and using remote tools. Assists with organization and cabling of technology equipment, computer setups. Provide excellent communication and customer service with the ability to provide professional, courteous and effective support to staff at all levels of the organization. Conducts daily physical inventory of assets and updates to the Asset tracking Database.

“What would you say you do here?” Providing world-class support for the day to day operations of the studio and our initiatives Advocating for our clients to other technology departments in support of DreamWorks Working closely with the engineering departments on supporting the infrastructure upgrades and changes Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity Serve as the main point of contact for end-user support incidents Analyze issues and create solutions for HW and SW problems Building, installing, maintaining and tro

“What would you say you do here?” Schedule meetings and appointments for the VP and their direct reports. Manage multiple calendars for internal leaders and effectively coordinate with external studio partners. P1 Incident Studio Communications: Collaborate with the incident management team and technology leadership to craft and communicate operational impact studio wide. Schedule interviews for recruitment and hiring managers; inclusive of phone screens, virtual and in person. Coordinate and book travel, including flight reservations, hotel accommodations, and vehicle rental.