We are seeking Customer Service Representatives for our Peacock customer support team. As a Customer Service Representative, you will be the first point of contact for Peacock viewers via social platforms, chat, email and more.   Job Duties Providing customer service support for viewers through various channels, such as social media, phone, email, and chat. Expert in managing social media platforms in crafting creative responses both publicly and privately to our customers.

Background: NBCUniversal Media Group is looking for a Manager of Consumer Insights to join our team, driving primary research initiatives that bring the voice of the consumer to the growth and strategy teams for Peacock, NBC, and Bravo. This individual will be a critical player within the Insights team tasked with executing primary research and conducting robust analysis in support of the growth strategy plan for the business. In this role, you will conduct research on the U.S.

NBC Sports is looking for a Senior Analyst to tell the story of the “why” and the “what” behind sports media consumption. The Senior Analyst will work in a highly visible role, leveraging sports content analytics to deliver actionable insights and analyses to stakeholders at all levels of the organization. Reporting to the Senior Director of NBC Sports Decision Sciences, the Senior Analyst will be responsible for driving data-led decisions that inform content strategy, programming, marketing, ad sales, finance, and acquisitions.

The Director, Global Streaming Finance will lead financial planning, reporting, and cost management for the Global Streaming platform, overseeing both OpEx and CapEx. This role partners closely with Global Streaming Finance, Technology, and Product leadership to ensure disciplined investment, operational efficiency, and accurate financial reporting across a large-scale digital platform.

We are NBCUniversal's enterprise-wide Standards department. Our team develops and implements content policies that center our viewers and excite our collaborators, including creators, advertisers, and brand partners, to deliver the best experience for all audiences. We support innovative advertising and culture-defining entertainment programs while ensuring that NBCUniversal’s advertising and program content reflects the sensibilities of our company and respects our varied community of fans. We are seeking a capable, highly motivated Coordinator.

NBCUniversal is seeking a Senior Manager, SEO & AI Search Strategy to lead Media Group search optimization. This role will serve as a senior strategic leader responsible for advancing traditional SEO performance while defining and operationalizing NBCUniversal’s approach to the future of search, including generative AI, answer engines, and off-platform discovery. This role operates across multiple brands within NBCUniversal Media Group.

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

Associate Technical Project Manager The TVEverywhere team is looking for an exceptional Associate Technical Project Manager to join our high-performing team of program and project managers delivering world-class products for NBC Entertainment and Sports. The Associate Technical Project Manager’s primary responsibilities are leading a technical team to successful and seamless launches and continually improving processes to further the efficiency of backend and client teams. This role reports to the Sr Project Manager.

We are NBCUniversal's enterprise-wide Standards department. Our team develops and implements content policies that center our viewers and excite our collaborators, including creators, advertisers, and brand partners, to deliver the best experience for all audiences. We support innovative advertising and culture-defining entertainment programs while ensuring that NBCUniversal’s advertising and program content reflects the sensibilities of our company and respects our varied community of fans. We are looking for an experienced, dynamic Manager to join our team.