As a CRM Strategy Specialist, you will be responsible for supporting a variety of campaigns in support of TVE and Peacock apps. You will contribute to the customer lifecycle marketing strategy for TVE apps and Peacock, with a strong focus on driving behaviors that increase customer lifetime value. You will also develop and support campaign strategies that promote emerging partnerships for NBCU. You will develop and implement CRM strategies to drive behavioral changes among users of TVE and Peacock products.

As a Manager of Performance Marketing Planning, you will serve as a key strategy steward within the Performance Marketing team, partnering with Performance channel teams and Title, Sports and Brand stakeholders to develop media plans designed to achieve key business objectives.

Meet Peacock, NBCUniversal’s wildly entertaining streaming service that combines timeless shows and movies with timely news, sports and pop-culture. We’re growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of content, tech and culture. We need fearless leaders and pop-culture fiends who work hard and fan harder. So, if you’re a creative problem-solver who just so happens to be the reigning champs at Parks & Rec trivia night, join our flock.

We are seeking Customer Service Representatives for our Peacock customer support team. As a Customer Service Representative, you will be the first point of contact for Peacock viewers via social platforms, chat, email and more.   Job Duties Providing customer service support for viewers through various channels, such as social media, phone, email, and chat. Expert in managing social media platforms in crafting creative responses both publicly and privately to our customers.

Welcome to Peacock, the dynamic streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.  As a company, we embrace the power of difference.