Product Manager

About the Role: Fandango is seeking a highly motivated and detail-oriented Product Manager to help evolve our digital commerce and membership experiences. As part of the Fandango Ticketing team, you will be responsible for driving product innovation across our membership programs (loyalty, purchasing a membership, benefits) as well as our transactional systems for our suite of products (ticketing, concessions, merchandise, promotions and more). In this role, you will balance business needs with customer needs to build a seamless and engaging experience that maximizes revenue, strengthens customer relationships, and cultivates long-term loyalty. You will play a critical role in defining and delivering innovative systems and services, collaborating with both technical and business stakeholders across the company to create a best-in-class customer experience. If you live and breathe entertainment and have significant digital product experience, this could be the perfect role for you. WHAT YOU WILL DO Define and Deliver: Craft clear and comprehensive product requirements for a set of features for our Fandango membership program and checkout funnel, ensuring alignment with company strategy, customer needs and business goals. Collaborate: Partner with Engineering, QA, Decision Sciences, Finance, Exhibitor Relations, Customer Service, Fraud, Ad Sales, Business Development, and other Product teams to identify opportunities and solve problems. Build rapport and earn trust. Align: Balance inputs from business, design, research, technology, and external teams and drive alignment around shared vision and prioritized backlog. Discover & Innovate: Use data, research, and market insights to identify customer needs and technology trends that inform actionable product solutions. Measure Success: Define KPIs, analyze results, and leverage insights to measure product success and drive business impact. Own the Lifecycle: Guide projects from concept through launch, iterating to improve outcomes. Experiment & Learn: Develop hypotheses, run experiments, and refine products to optimize KPIs. Roadmap: Contribute to and execute a product roadmap that balances customer value, business growth, and strategic opportunities.