SRE Production Support
SRE Production Support
Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment?
Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment?
OVERVIEW The TechEx Analyst is responsible for delivering high-quality IT support across NBCUniversal through multiple support channels, including TechBar, online, phone, chat, remote, and in-person services. Acting as a key point of contact for end users, this role provides hands-on support across desktop, mobile, and enterprise systems, ensuring issues are resolved efficiently and with a strong focus on customer experience. This role operates in a fast-paced environment and requires a proactive, ownership-led approach.
Responsibilities: Supervise shift-based NOC operators supporting multiple linear networks, single live events (SLEs), and FAST channels Monitor, maintain, and manage satellite, fiber, terrestrial, and cloud-based distribution paths Lead real-time execution of high-profile live events and serve as the decision authority during live incidents, including schedule adjusts, playlist manipulations, and contingency execution Ensure the reliability of on-air schedules in a fast-paced environment, and work to maintain 99.999% on-air availability and reliability for all channels Manage and provide ov
JOB SUMMARY: To help ensure legal compliance with all relevant local statutory requirements and ensure the Environmental Health and Safety Management System (EHSMS) remains in a process of continual improvement. Develop, build and maintain close relationships with business leaders and actively promote health and safety across the Europe Middle East Africa region.
NBCUniversal’s Enterprise Product team supports critical technology platforms across NBCU’s media businesses. Within Ad Technology & Integration, the team drives the digital ad technology ecosystem that powers NBCU’s billion-dollar advertising business. We ensure reliable ad delivery across streaming, mobile, desktop, and set-top box platforms and continually improve our tools, processes, and operational efficiency.
Operations & Technology (O&T) is a $1.5B operating cash flow ($2B FCF) division of NBCUniversal. The group functions as a global shared service within NBCUniversal performing critical functions including Media, Broadcast and Studio Operations & Production, Content Supply Chain, Information Technology and Engineering, as well as Cyber Security. The group operates from numerous locations around the world, including New York, New Jersey, Los Angeles, and London.
The Business Analyst, Business Solutions will be part of the Film & TV Studios Technical Solutions team within Studios Technology Solutions. This role supports the analysis, delivery, and enhancement of technology solutions across the Film & TV Creative Development operations landscape, with a strong focus on Film Studios and key Project/Material tracking Technology capabilities.
Work with a driven and highly motivated team to support the On-Air Operations of NBC Universal, one of the world’s leading media and entertainment companies. As a Master Control Operator at NBC Universal, you will be responsible for all aspects of maintaining and ensuring the reliability of all NBCU Cable Networks channels including live execution of events for news, entertainment, and sports. Will be required to monitor and recover live networks for all NBCU Cable channels.
The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions.
We are looking for a Principal DevOps Engineer to architect and evolve the platform that powers NBC’s broadcast production environments. As a senior technical leader on the NBC Production Application Engineering team, you will design a Kubernetes-native platform that automates the provisioning, lifecycle management, and delivery of cloud infrastructure at enterprise scale. Our team leverages infrastructure-as-code, custom Kubernetes controllers, and GitOps workflows to orchestrate resources across complex multi-account and hybrid cloud environments.