Tech Communications & Change Designer

The Technology Communications and Change Designer for Versant is responsible for the design and production of visual design specifications for training materials, marketing materials, IT support websites, and presentations for workplace solutions used globally by Versant employees and partners. These solutions span a portfolio of employee experiences including devices, applications, workplace, and end-user support. Solutions: Enterprise platform for one-to-many communications (such as leadership town halls) Corporate intranet platform Unified device management for corporate and personally owned devices Cloud-based desktop virtualization service Soft phone telephony service Self-service app store Office 365 and Slack collaboration Low-code content management, business process automation, and data analytics built on the Power Platform Standard audio-visual conferencing and room booking Facilities security services and desk booking Responsibilities: Conduct user research, define user personas, and create current- and future- state journey maps Collaborate in the development of training materials to support current and planned workplace technologies Create marketing materials for IT initiatives including posters, presentations Assist in the development of readiness assessments, surveys, and user research to better understand Enterprise workplace technology requirements Assist in the development of change management plans and associated collateral to support new technology implementations, leveraging the ADKAR model Assist in the development of wireframes and storyboards for mobile and web-based applications