MSNBC News Operations Manager

Managers in news operations will be responsible for knowing the ins and outs of how the teams they support work at every level. They will be a regular presence everywhere news is made - in the newsroom, the control room, in the field. The ideal candidate will have a keen sense of editorial and production processes and will be passionate about optimizing workflows, creatively solving complex issues, and contributing to the overall success of MSNBC. You will work closely with your team to turn insight into action - searching for actionable solutions to problems, connecting story tellers with technical stakeholders, and engaging the newsroom in conversation about what's working, what's broken, and how to fix it. You will ensure teams are fully supported in their mission of bringing world-class journalism to our audience. Responsibilities Own relationships with editorial stakeholders to understand their workflow needs and pain points and provide general operational support to the editorial mission of the news brands of Versant Lead analysts as they document as-is workflows, identify ways to standardize processes, conduct analysis to identify key metrics, understand performance, uncover areas ripe for optimization or improvement Proactively research, evaluate and recommend innovative technology solutions to address areas of need and future-proof NBCU News Group workflows Work with cross-functional teams - including product, development and engineering - to integrate technology solutions into editorial team workflows Offer ongoing support to ensure successful implementation and adoption of process improvements Develop training materials, lead trainings, and provide guidance to stakeholders on new and updated workflows and technology Establish and implement quality assurance measures to ensure adherence to standardized workflows Ensure editorial teams receive the same level of support and attention no matter the platforms they serve, nor the time of day they work. When news calls you answer - you're ready to work odd hours including the occasional night, early morning, or holiday as news events demand.