Post Support Technician

The Post Support Tech will perform a variety of operational and technical functions in support of longform and short-form post production for domestic and international workflows. These services will encompass enterprise-wide marketing supply chain, process-building, documentation, workflow rollout, media prep, content ingest, delivery tasks, graphic support, finishing editing services as necessary, L1 support for all operational workflows and finishing workflows, media management for post and Avid storage-based workflows, as well as administrative functions for the Post Production Department. Responsibilities: Provide L1 support for both remote and local editors, and Post Production staff Supports multiple products across the Marketing Supply Chain including all that encompasses the Edit environment, (Avid, Adobe), Frame.io (review and approval platform) and Airtable (workflow automation and spreadsheet tool) Support of MAM/DAM tools (PMAM and Orange Logic) Active development of workflow design in partnership with Post Management, Engineering and Workflow team Automation workflow - profile building and application support Onboarding to the VDI for Tech Ops and brand/client users Work with Engineering to properly troubleshoot and escalate technical issues Facilitate the finishing process supporting color-correction and audio mix Machine Learning/AI and Post (remote edit/graphics) workflows Media management support for Post workflows, as well as all enterprise brand marketing clients Finishing renders for snipes, program, and promo graphics Test and implement transcode workflows for upload to various delivery platforms Archiving content Client satisfaction