Manager, Product (Fulfillment)

Versant Media’s Content and Operations group is seeking a Manager, Product (Fulfillment) to lead our Content Management and Fulfillment teams. This role will report to the Director of Content and Operations and oversee a team of Product Owners and Product Specialists responsible for ensuring that assets are ingested, enriched, quality-checked, and distributed efficiently across platforms and partners. The Manager will serve as a subject matter expert in media fulfillment and file-based delivery workflows, leading the definition and delivery of product capabilities that ensure timely, accurate, and scalable distribution of content across linear, digital, and partner endpoints. This includes systems for order orchestration, asset readiness, metadata packaging, and delivery tracking across direct-to-consumer, MVPD, FAST, and syndication pipelines. In this role, you’ll collaborate closely with engineering, content operations, partner management, and third-party vendors to deliver resilient platforms that support evolving distribution strategies, automation goals, and cross-platform visibility. You will own the product vision, strategy, and roadmap for your domain and guide a cross-functional team to design, build, and scale solutions that unify workflows, reduce manual effort, and enable content fulfillment and distribution across Versant’s content supply chain. Core Responsibilities People Leadership & Coaching – Hire, mentor, and develop a high-performing team of Product Owners and Specialists; foster collaboration, ownership, and continuous growth. Domain Strategy & Vision – Define the product strategy and roadmap for content management, asset readiness, and multi-platform fulfillment, aligning platform evolution with business needs and distribution goals. Workflow Integration – Partner with ingest, QC, packaging, delivery-ops, and partner-management teams to ensure seamless hand-offs across order orchestration, metadata packaging, file transfer, and delivery tracking pipelines. AI & Automation Enablement – Embed intelligent automation into fulfillment workflows, including auto-QC, predictive order routing, anomaly detection, and dynamic packaging rules. Delivery Oversight – Drive end-to-end delivery across the portfolio, facilitating quarterly planning, sprint execution, and release milestones while clearing roadblocks. Operational Resilience – Champion instrumentation, alerting, SLAs, and governance that ensure enterprise-grade reliability and compliance for file-based distribution. Stakeholder Communication – Provide clear, executive-ready updates on product direction, roadmap progress, and delivery risks; co-lead customer and vendor conversations as needed. Legacy Modernization – Lead migration from legacy MAM, FTP, or tape-based workflows to cloud-native, event-driven fulfillment platforms; partner with architecture and engineering on system design.

Job ID
744000073616614
DetailURL
https://jobs.smartrecruiters.com/NBCUniversal3/744000073616614
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51609082 Versant O&T Versant Business & Tech Operations Engineering United States All Remote
Job Reference number
51609082
Multi Location
No
Is Remote Job?
Yes