Post Tech Support

We are seeking a highly skilled and motivated Post Tech Support professional to join our dynamic team in a fast-paced live broadcast news environment. This role is critical in supporting editorial operations, maintaining post-production systems, and ensuring seamless workflow across multiple platforms and teams. What You’ll Do: Manage deletions and organization of projects, folders, master clips, and other file types in a live production environment Provide front-line technical support to editors and editorial staff Troubleshoot and resolve technical issues in collaboration with editors, engineers, and other stakeholders Test and validate new workflows and applications prior to deployment Monitor post-production systems to ensure optimal performance Perform routine maintenance tasks and system checks Collect and compile data for reporting purposes Execute archive and restore functions Ingest camera files and download external media into production servers Manage user accounts and onboard users for Avid systems, Frame IO, Mediashuttle, Latakoo, Vantage, and other third-party applications Create and maintain workflow documentation and SOPs; train users on all relevant systems Act as liaison between Editors, Editorial, Engineering, Graphics, Acquisitions, Control Room Operations, and NOC/MOC teams