Senior Manager, Crisis Management / Business Continuity
The ability to remain resilient in the face of disruption - from physical events, to major system outages and a multitude of other incidents - is one of the most critical challenges facing businesses today. For a dynamic company such as Versant, operating across a quickly changing global landscape and facing unique risks, ensuring business resilience is critical to enabling our core business objectives. The Sr. Manager, Crisis Management/Business Continuity role requires an experienced practitioner well-versed in risk, resilience and effective controls. Based out of our global headquarters in New York City this is a hybrid position balancing requirements between remote and on-site working. Reporting to the global chief security officer a successful candidate is expected to travel up to 10-15% of the year within the majority of the travel taking place domestically and responsible for delivering an incident and business continuity management program across the company. Position: Senior Manager, Crisis Management / Business Continuity Location: New York City, NY You Will Develop, maintain, and coordinate Versant’s business resilience framework, liaising with senior management across the organization, to ensure best in class capability. Manage and refine the utilization of resilience-enabling management systems, ie Fusion Risk Management platform and/or others. Work closely with risk & security colleagues, functional leaders and department heads, third parties and affiliate organizations to: Ensure the completeness and utility of our resilience program; business impact assessments, associated business continuity plans and supporting disaster recovery plans in a complex matrixed and technology-heavy environment. Gather feedback and apply domain expertise to make practical and resource-related recommendations to improve organizational resilience through a governance framework. Improve awareness and understanding of business continuity procedures and the actions required to successfully execute against plans. Support the production of responses to client information requests related to resilience programming. Manage BC contractor services and program-assigned vendor staff. Review and improve disruption/incident/crisis management plans and supporting procedures across the company in close collaboration with risk & security colleagues, other departments and leaders. Develop, organise and deliver regular business continuity and incident management training and exercises at the operational and executive level. Participate in the identification, assessment and monitoring of business continuity risks through regular review and horizon scanning. Raise awareness of potential causes of disruptive incidents with stakeholders so they can prepare as appropriate. Develop and manage dashboards, key metrics and produce regular reports for the internal resilience governing body.