Account Manager - Lighting

NBCUniversal seeks a creative, self-motivated individual with extensive experience in Film and Television Equipment Rental industry. The Set Lighting Account Manager is a full-time position with senior level responsibility across the entire range of the rental operational area. Key Responsibilities Provide outstanding customer service to existing and potential clients by being courteous, responsive, and resourceful Maintains good, positive relationships with customers and vendors Receives and quotes orders for set lighting equipment Work directly with film and television productions, production crews, and studios either by telephone, email, or face to face Process day to day production requests for film and television productions support equipment Coordinate customers pick-ups and deliveries Maintain customer files in accurate, detailed manner in all areas, including main packages, add-on’s, exchanges, PO’s, sub-rentals, missing and damaged equipment, and returns (wrap) Communicate with warehouse staff on all equipment order processing, order changes, equipment exchanges, and inventory stock-checks Process/Complete short lists to assist in the sub-rental or purchase decisions with the Director as required Accurately process purchase orders and negotiate sub-rental or equipment vendors to achieve discount pricing Ensure completed paperwork is appropriately organized and sent to the billing department Keeps up to date with industry trends and new developments in motion picture Lighting Equipment Handle problem situations and resolve them as they arise Provide assistance and assume responsibility for other areas as required by the Director