Assistant Manager Attractions

As an Attractions Assistant Manager, you will be responsible for assisting the Attractions Manager with the ongoing development of the Supervisor level and venue leads, supporting overall team member and guest satisfaction, on-duty venue management, and maintaining strategic and daily operational plans. Job Summary: Direct development of salaried Supervisor Helps ensure creative integrity and standards of Attraction Assist the Manager and Talent Acquisition in hiring, training and development of B192 Attractions team members. Responsible for managing all Team Members by setting work expectations and leadership standards Offer consistent and timely feedback to hourly staff to ensure effective communication between management and staff Develop and implement programs to improve guest and Team Member satisfaction Ensure appropriate and timely investigation and response to guest and Team Member concerns Maintains the operational efficiency of attraction during park hours and seasonal/special events Oversee Team Member reviews and counseling to ensure all guidelines and policies are followed. Encourages Team Member development and participate in Team Member interviews for Premium roles. Serve as designated duty manager for the daily area operation, weekly as scheduled Assists in creating, maintaining and supporting the labor, Training, and non-labor budgets Review and approve all hourly staff time and attendance forms for accuracy Work closely with Technical Services on venue repairs and upkeep Oversee operational compliance, safety, and Training requirements Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - 80,000