Manager, Software QA Engineering

As the Software QA Engineering Manager, you will lead a team of quality engineers responsible for ensuring reliability, performance, and accuracy across applications that support media ingest, content ordering, metadata enrichment, and upstream/downstream integrations. You will drive quality engineering strategy across systems used by Scheduling, Operations, Playout, Video Supply Chain, Finance, and enterprise content teams. This role is perfect for a leader who loves solving complex problems and optimizing the quality of workflows that power a fast-paced media environment. Responsibilities Include: Quality Engineering Leadership Define and implement the QA strategy for Ingest and Ordering applications, including functional, integration, API, end‑to‑end, regression, performance, and automation testing. Build and evolve test plans, automation frameworks, execution standards, and quality gates across multiple systems and environments. Establish and track quality KPIs such as test coverage, defect density, reliability metrics, and release readiness scores. Media Workflow Quality Oversee testing across complex upstream/downstream integrations including MAM systems, scheduling/traffic systems, playout, supply chain, and content rights platforms. Operational Excellence Partner with SRE, DevOps, and Platform teams to validate system resilience, performance under load, and operational monitoring. Lead UAT coordination with business partners such as Scheduling, Editorial Ops, Content Operations, and vendor teams. People & Process Management Manage and mentor a team of onshore and offshore QA engineers across multiple parallel testing efforts and releases. Establish WIP limits, testing workflows, and continuous improvement practices aligned with Agile/Kanban methodologies. Act as the primary decision-maker on testing priorities, risk mitigation, and release quality criteria. Stakeholder & Cross-Functional Collaboration Collaborate with Product, Engineering, Operations, and PMO to ensure alignment on requirements, milestones, and delivery. Facilitate defect triage, risk assessments, and release readiness reviews. Communicate status, risks, and quality insights to leadership and stakeholders clearly and effectively.