Manager, Software Engineering

We are seeking a Software Engineering Manager to manage and inspire multiple agile software engineering teams as they develop and support legal applications and frameworks for NBCUniversal. In this role, you will be responsible for helping develop geographically distributed teams that create, maintain, and monitor the applications that support our global legal operations. Your technical expertise will inform your mentoring, guidance, and skills development of your teams of engineers. Responsibilities: Create an exceptional engineering culture that retains our engineering capabilities and own our innovation Create and execute staffing plan, making appropriate talent shifts where needed Develop and refine skills, create new opportunities, share knowledge, help others, and attract/retain the best engineering talent globally Manage the teams and their performance with honest feedback, recurring 1:1’s, performance reviews, goal setting, and coaching Respond and react to employee survey results Build communities and foster communication Create transparency around organizational roles and responsibilities Partner with the Product team and Users to understand and help shape the vision of the Legal Platform Maintain relationships with Product Owners, Business Engagement, and end users to ensure close alignment with requirements Provide insights into technical options and best practices Ensure that engineers understand the big picture and value of what they are delivering Provide delivery and operational support for the platform Ensure non-functional requirements are met: DR, Uptime, Reliability, Security, etc. Define operational processes and negotiate SLAs with the Product Team Monitor system performance and address reported issues to ensure SLAs are met Lead a team to create intuitive internal-facing products that meet NBCU Legal workforce needs and expectations Modernize our technology stacks, replacing fragmentation with standards and reusable architectures Apply cloud-native principles and leverage higher-level services whenever possible and automate everything Employ self-healing, auto-scaling, and create highly resilient applications Deduplicate resources and workflows Create alignment and consolidation across multiple lines of business Modernize software delivery and help to define a culture of secure DevOps, Serverless and edge computing, and privacy by design Reduce merge times Increase releases and deployments Automate everything Create transparency by establishing metrics to communicate status and progress towards goals Leverage OKRs, PI Planning, and Agile, Scrum methodologies to organize and execute Understand TCOs and value metrics for applications and platforms - “well operated framework.” Define and implement metrics that matter; development, value-based, and operational