Change Manager, Direct to Consumer

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive. Here you can fly to new heights! The Change Manager will be part of the Reliability & Performance team and will be responsible for managing the change process for the Direct-to-Consumer businesses client applications and related software services. The change manager will oversee the Change Advisory Board, working with delivery teams and the Operations PMO to ensure that all system changes are scheduled and approved before implementation. Responsibilities include but are not limited to: Run the Change Advisory Board, working with delivery teams and key stakeholders to ensure that all changes are reviewed and approved prior to execution. Providing weekly and monthly executive level reports summarizing completed and upcoming system changes Generating weekly download and trend analysis reports for all changes – successful and unsuccessful. Coordinate and manage change freezes, assess risk of submitted changes. Work with teams to ensure that applications change templates remain compliant with policies.