Supervisor Retail

This position is responsible for providing the supervisory leadership, direction and resources to effectively manage retail stores, daily departmental operations and special projects in support of the theme park. Maintain and track daily, weekly and monthly sales results Manage inventory goals by ensuring proper discount are given and clearance is marked correctly Be familiar with daily, weekly, monthly and year-end sales goal Ensure financial losses are minimized by maintaining internal, external and Loss Prevention compliance Ensure daily schedule maximizes guest service and maintains operational standards Confirm guest service compliance, including: Greeting, positive interaction and providing an efficient checkout process to elevate Guest Satisfaction programs (GSAT). Develop and maintain project labor budgets. Assist with the development of operating budgets and adjust operations as necessary to identify and control budgets, including weekly work schedules Achieve job results through the coaching, counseling and discipline of associates; monitoring, planning and appraising job results (with assistance from Sr. Management) Provide feedback and suggestions regarding employee training and development Maintain training programs addressing Guest engagement, product knowledge, sales skills, store operations and safety issues Ensure proper, Take 2, hiring and training, rehearsal, and proficiency training are maintained Lead workforce planning, reward and recognition planning, employee events, and ESAT action planning Ensure the stores environment is professional and demonstrates commitment to high quality standards Maintain flawless Housekeeping and Shop-keeping standards Communicate with Sr. Management/Visual Merchandising Team to ensure merchandise replenishment supports the product vision and integrity of unit Execute the effective use of merchandise presentation standards to ensure optimal sales potential is reached Provide feedback and suggestions to distributors regarding merchandise assortments and inventory levels Ensure merchandise “clarity of offer” is prevalent and consistent to highlight and maximize sales potential; Maintain stores signage kit and standards Share input with Sr. Management in developing the merchandise strategy of retail location Share appropriate information with company peers to build camaraderie Provide additional support for special events and projects, and venue supervision etc. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $25.00/hr - $28.00/hr.