Staff DevOps Engineer (Enterprise Infrastructure)

NBC Universal has an exciting opportunity for a talented individual to become a Staff DevOps Engineer for Compute Engineering within the Operations & Technology (O&T) organization, with a specific focus on NBCU Broadcast infrastructure. O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally. The Staff DevOps Engineer will partner with NBCU Technology leadership designing, implementing, and maintaining automated solutions. The ideal candidate will have extensive knowledge of GIT, Jenkins, integration with ServiceNow, and a strong background in infrastructure build with a keen focus on operational efficiency. This role offers an exciting opportunity to develop automation initiatives, streamline processes, and drive innovation within our organization. Working within an agile framework, updating tickets in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide “best in class” support for our NBCU local stations and global enterprise customers. Responsibilities: Lead the design, development, implementation, and maintenance of automated solutions to improve operational efficiency across various systems and processes. Collaborate with cross-functional teams to understand requirements, identify automation opportunities, and develop robust solutions. Design and implement automation frameworks, ensuring scalability, reliability, and maintainability of automation scripts and tools. Utilize GIT for version control, ensuring proper branching, merging, and code reviews. Configure and maintain Jenkins pipelines for continuous integration and deployment (CI/CD) of automation scripts and infrastructure components. Integrate automation solutions with ServiceNow platform to streamline incident management, change management, and service request processes. Develop custom workflows, modules, and integrations within ServiceNow to automate routine tasks and improve workflow efficiency. Collaborate with infrastructure teams to design and implement automated infrastructure provisioning, configuration management, and deployment processes. Implement monitoring and alerting mechanisms to ensure the stability, performance, and reliability of automation solutions. Provide technical guidance and mentorship to other members of the operations & engineering team, fostering a culture of innovation and continuous improvement.