Director, Facilities Critical Infrastructure Systems

NBCUniversal is looking for a Critical Infrastructure Systems Director to join our Facilities & Engineering team! In this role, you’ll be a hands-on subject matter expert responsible for developing strategies and solutions that enhance NBCU’s critical infrastructure, building systems, and sustainability efforts. You’ll help drive operational excellence across a complex and dynamic portfolio — from project coordination and vendor management to energy efficiency and automation innovation. This position requires a seasoned, collaborative professional who can bridge technical, operational, and business teams — working closely with Facilities Directors, IT/Engineering, Global Real Estate, and Sustainability to execute high-impact infrastructure initiatives. What You’ll Do: Serve as an SME and strategic advisor on critical infrastructure, utilities, and building systems performance across NBCU facilities. Coordinate and manage projects within Facilities & Engineering — route initiatives, troubleshoot technical issues, and bridge communication between internal teams and vendors. Partner with vendors to manage utilities, infrastructure, and ESRI/ArcGIS data. Develop and articulate project scope and schedules for the capital planning team. Create and execute a training and shadowing plan for connected buildings and automation systems. Collaborate with the Global Real Estate and Sustainability teams on automation, predictive analytics, and energy efficiency strategies. Support critical infrastructure planning, enterprise standards development, and general building systems automation/reporting. Provide real-time infrastructure problem response and resolution, including 24/7 coverage when required (e.g., power outages or system failures). Partner with IT and Facilities to advance Connected Buildings initiatives and integrated work management systems (IWMS). Assist in design reviews (DWGs, plans, schematics) to ensure optimal performance of mechanical, electrical, and plumbing systems. Support Enterprise Tech deliverables, including strategic roadmaps and monthly reporting for connected buildings and IWMS updates. Assist with utilities planning, including power, water, and gas which involves current and future demand forecasting - offset strategies to reduce/avoid overall consumption and future expansion. Coordinate project deliverables and timelines within Facilities & Engineering. Troubleshoot infrastructure and building system issues. Manage vendor relationships and bridge communication between teams. Review designs and plans for MEP and automation systems. Monitor system reliability and performance across facilities. Contribute to predictive analytics and automation initiatives. Support sustainability and energy efficiency projects. Provide on-site oversight at 10 Universal City Plaza, collaborating with internal engineers and contractors.