AI Adoption & Engagement Lead

The AI Adoption & Engagement Lead is responsible for driving successful adoption of AI tools and capabilities across NBCUniversal News Group. This is a hands-on, AI-native role that blends enablement, execution, and community-building. The focus is not just on launching AI products, but on ensuring people understand, trust, and meaningfully use them in their daily work.    This role leverages AI in day-to-day execution to support rollout planning, training development, communications, and program tracking, working across Product, Technology, Data, and cross-functional partners (including Learning & Development, vendors, and governance stakeholders) to enable responsible, scalable adoption. Key Responsibilities: AI Product Rollouts & Adoption  Drive internal rollouts of AI tools and platforms across News Group Develop adoption strategies including communications, training, and phased enablement.  Serve as a frontline partner to users, gathering feedback and surfacing insights to product teams.  AI Applications Be subject matter expert around current and new AI features across our AI solutions. Leveraging approved off the shelf AI capabilities such as OpenAI and Microsoft Co-Pilot for specific use cases coming from our internal teams. The person needs to be comfortable understanding the art of the possible with these tools and quickly addressing use cases with AI solutions and features Detailed hands-on understanding of key solutions Tracking AI Capabilities & Enhancements  Track new AI product features, model updates, and vendor enhancements.  Translate changes into clear, practical guidance for internal audiences (what changed, why it matters, how to use it) Training & Enablement  Partner with internal teams and vendors to integrate AI education into broader upskilling programs. Design and deliver role-based training (workshops, demos, office hours) tailored to skill level and function. Develop structured learning paths, onboarding materials, and self-service content to build organizational AI literacy. Community & Engagement  Build and manage AI Communities of Practice across News Group.  Identify and empower internal AI champions.  Design creative engagement initiatives including showcases, challenges, and use-case spotlights.  Measurement & Program Performance  Define and track adoption, engagement, and satisfaction metrics.  Evaluate effectiveness of enablement and engagement approaches and iterate accordingly. Capture success stories (“AI wins”) and user feedback to refine programs and inform priorities Provide clear reporting and insights to leadership.  Collaboration  Partner closely with Product, Technology, and cross-portfolio stakeholders to coordinate and align on AI enablement initiatives. Maintain relationships with AI vendors to track emerging capabilities and product updates. Work with Legal, Security, Standards, and governance partners to enable, test, and deploy new capabilities in a responsible, scalable way.