Business Solutions Manager

Overview: We are looking to hire a Business Solutions Manager, who will be a key liaison to NBCU's Global Networks and Direct to Consumer Business’; managing the engagement, analysis and project oversight, ensuring deliverables are aligned to both business need and technology strategy. The Technology Solutions Group are responsible for implementing opportunities or changes to existing services across the international landscape, with focus on IT initiatives for TV Groups, the team shape initiatives through engagement and business process support then delivers projects leveraging Enterprise IT resources and services within an existing robust project governance framework. Initiatives will focus on understanding the end-to-end media operations processes from back-office systems to content fulfilment. The role will assess new opportunities, generating business requirements and solution proposals for our customers. The role will be based in London and may involve some international travel. Key Responsibilities: Work as a member of the Technology Solution Team within the Operations and Technology Group. Work alongside the Media Operations leads to be a key technology point of contact for Global Networks and Direct to Consumer. Responsible for understanding, reviewing, analysing and evaluating business partner needs. Recommends solutions and ensures business needs are met. This role is critical in decision-making as it gathers detailed requirements from our business counterparts. The role is also very strategic as it is a customer-facing function where the relationship with the business is critical. Responsible for capturing processes & requirements based on business objectives and requests. Work with stakeholders to understand their requirements so that you can ensure the resulting technical solutions deliver on business objectives. Focus on Rights, Scheduling, Media Prep, Playout & Distribution business process mapping and requirements gathering. Manage the transition of new projects into the delivery teams by provision of detailed documented requirements. Support the delivery function throughout the lifecycle of the project ensuring that the project delivers against customer expectation, especially at project close. Work with Operations, Product & Development teams, Enterprise Product, Engineering, Cyber and Technology teams to drive solution design and prioritise configuration & development tickets. Maintain / contribute to documentation including but not limited to; User Guides, Options Analysis, Business Requirements Documents, status reporting and Project Charters. Ensure the smooth transition of new business and services from delivery into the operational functions within IMO (International Media Operations) and the wider business. Ensure that all new business and business driven requests deliver real business benefit as a result of implementing changes. The responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.