Project Specialist

The Project Specialist is an integral member of the TV & Streaming Post Production department located at the NBCUniversal facility in Englewood Cliffs, NJ, and will report to the Vice President of Post Production and Marketing Supply Chain Operations. The Project Specialist will be responsible for the analysis, execution, and support of operations and technology solutions and projects for the Post Production and MSC Operations Department. This business-facing individual will meet with the various stakeholders across Post, Product, Engineering, Vendors and clients to project manage and facilitate technology and process based improvement opportunities, resolving gaps and driving productivity using custom and/or vendor technology solutions. The Project Specialist will partner closely with other members in various projects. This individual will be responsible for leading exploratory conversations, extracting requirements, and developing/executing an actionable plan to meet those requirements. This includes end-to-end workflow analysis of business processes in an effort to drive short-and long-term strategies to improve operational efficiency. The Project Specialist will manage initiative testing, roadmap, training, and support of both custom and vendor products. Responsibilities Facilitate conversations in order to extract and document requirements for successful onboarding Facilitate daily status meetings and review of priority operational issues Partner with functional and technical SME’s to document business and technical process maps; Identify strengths, weaknesses, opportunities and threats associated with initiatives and projects Establish and serve as a subject matter expert in operational training matrix development and standard operating procedures Collaborate with department managers to continuously improve owned operational processes Tracking and derive reporting system defects, reliability and availability Assist with the onboarding of new users via presentation decks Develop pitches and presentations that capture functional and technical reporting metrics. Manage internal operational documents and creation/maintenance of wiki site. Partner with and develop strong stakeholder relationships with business leaders. This includes working closely with O&T business units