Video Operations Specialist
The Global Media Operations team under the Operations & Technology division is looking for a highly organized, extremely focused, and process-oriented Video Operations Specialist. The ideal candidate will execute short-form video content within a fast-paced and challenging environment supporting a growing portfolio of programming on Peacock, SkyShowtime, and NBC apps, as well as third-party providers and social media platforms. You’ll be responsible for ensuring video content is successfully acquired, prepared, and syndicated to on-domain and off-domain platforms within our video content supply chain – confirming hundreds of on-demand clips, highlights, and trailers are successfully provisioned and published to our platforms. You’ll also be relied upon to help triage technical issues that arise during publishing and to collaborate with operational incident management teams to address them as needed. To excel in this role, you’ll need to continuously manage incoming content requests and stay organized in processing high volumes of video deliveries. This commitment to timely program availability is critical to the promotion of our content and plays an integral role in our success within the competitive streaming marketplace. RESPONSIBILITIES: Gather, ingest, and publish short-form video assets for distribution to various platforms, including Peacock, SkyShowtime, NBC, YouTube, Roku, Amazon, etc. Provide QC support of assets to verify playback across platforms Collaborate with internal and external teams on mission-critical deadlines for asset delivery, ensuring content meets requirements and the expectations of stakeholders Track and manage incoming video assets, validate metadata integrity, and efficiently input data into internal systems Assist with developing best practices to streamline workflows that ensure assets meet the required delivery specs Perform audits across all systems to maintain data integrity and support Video Operations leads Troubleshoot and measure enhancements/bugs within Video Operations Airtable bases Assist in onboarding new stakeholders and documenting guidelines Other duties as assigned