Media Traffic Technology Manager (Transmission)

We are hiring a Media Traffic Technology Manager that will be supporting NBC's 24/7 Media Traffic Control (MTC) Group. This role requires working in a fast-paced operations environment. This is a hybrid assignment at our 30 Rockefeller Center facility in NYC working in office a minimum of 4 days per week. Responsibilities Collaborate on system/workflow/process for Media Traffic Control, updating SOP as new technology or workflow needs evolve. Manage any troubleshooting process for all remotes into 30 Rock by partnering with MTC to engage field operations, IT teams, and other maintenance teams, both within and outside 30 Rock. Supervise and work with vendors to ensure problem determination and resolution with hardware and software. Coordinate the maintenance and upkeep of all MTC Support Systems and tools, including upgrades. Integrate any NBC Field Operations Systems or new technologies into a seamless workflow for Operations. Provide leadership and work guidance as well as training for less experienced personnel across multiple departments and clients. Act as project manager, oversee contribution systems installations and upgrades as needed, while advocating the needs of MTC Produce and help organize documentation related to system overview, configuration, policies and procedures. Equipment testing and configuration as needed. Other duties as assigned.