Privacy Operations Manager

NBCUniversal’s Operations & Technology (O&T) group is the shared services organization that provides the company with a broad portfolio of services and capabilities including media and studio operations, international operations, real estate, infrastructure, security and technology. The O&T group provides global support to NBCUniversal with a 2000+ strong workforce and is a critical to the growth and success of the company. NBCUniversal’s Strategic Business Operations team operates as a central program operations group embedded across Ad Sales, Distribution, Marketing, Research, Technology, Legal, and HR as trusted partners working together to implement strategic programs throughout the enterprise in order to effectively close gaps between central business and technology groups across a variety of projects. We work to provide relevant insights & structure across our diverse portfolio to power intelligent business decisions required in order to compete within today’s highly complex multi-platform & fragmented media landscape. Purpose: The Privacy Operations Manager is a full-time position in NBCUniversal's Privacy Operations team and will provide support to the broader team within Strategic Business Operations with a focus on data privacy & governance. This role will be responsible helping to develop strategy and operationalize privacy requirements against requirements & controls. This role is highly collaborative, working across business and technology teams to establish a target vision aligned with business, legal, and IT needs. Responsibilities: Provide support for key initiatives at NBCUniversal, including new data retention requirements Understand and operationalize global privacy requirements, including capabilities to identify gaps related to operational and privacy controls against data models and NBCUniversal frameworks Support development, socialization, and execution of the privacy strategy Make recommendations to business process changes based on experience, analysis, and best practices Document project risks and issues; providing solutions where applicable Working closely with Data Business Owners to ensure alignment with business’ plans and strategic initiatives with privacy principles, including alignment and standardization of data stewardship activities Aligning and influencing the direction for personal information governance and data governance Developing and managing program metrics and reporting which includes reports and readouts to Senior Leadership Researching industry trends and key market information for continuous program improvement Work closely with Privacy legal and information technology to execute on the NBCUniversal Privacy Program Take ownership in facilitating and documenting collaborative working sessions with business and technical stakeholder and conducting following ups, as needed Provide and apply methods and tools to drive effectiveness, efficiencies, and agility Assist with strategic projects, including developing compelling business cases, identifying future processes, creating user stories, and developing frameworks to calculate value Liaise with external 3rd party consultants and technology teams Assess scope and new enhancement requests, always with a view on the ROI for the business Ad-hoc activities, as required