Business Solutions Analyst - Configuration

The Business Solutions Analyst - Configuration supports the ongoing development, customization, and optimization of NBCUniversal’s enterprise contract lifecycle management (CLM) platform, a Saas solution. This role works closely with Legal Operations to gather requirements, configure templates, implement system enhancements, and ensure the platform meets the evolving needs of the business. The Configuration Team will collaborate closely to align system configurations and strategic goals, ensuring a seamless user experience and efficient contract management processes. Additionally, this role will work directly with the CLM vendor to upload templates into production, coordinate software updates, troubleshoot issues, and ensure optimal system performance. REQUIREMENTS: Gather, analyze, and document configuration requirements for contract templates, workflows, and system enhancements Configure and test new templates, automated workflows, and system integrations within the CLM platform Manage the upload of contract templates into production in collaboration with the CLM vendor Maintain detailed documentation of configuration changes, business rules, and technical specifications Track and report configuration metrics, including template status, contract creations, and team productivity, using tools like Power Bi and JIRA Implement and optimize AI-driven contract automation features, including data extraction, clause detection, and automated review workflows Monitor and optimize platform configurations to improve system efficiency and reduce manual effort Support data migration, system updates, and ongoing maintenance of CLM configuration settings Develop and maintain user guides, training materials, and technical documentation for configured solutions Troubleshoot configuration-related issues and collaborate with internal teams and vendors to resolve them Stay current on platform updates and industry best practices to enhance system performance and user satisfaction Participate in regular check-ins with upper management to align on project priorities and deliverables Contribute to the continuous improvement of the CLM platform by identifying automation opportunities and best practices All other duties as assigned.