Associate Engineer, Business Analytics and Industrial Engineering

The Associate Industrial Engineer will join the Business Analytics and Industrial Engineering team to enhance operational efficiency and support business growth. In this role, you will apply expertise in optimization, capacity and demand analysis, and advanced data analytics to determine the most efficient ways to utilize people, machines, materials, information, and data. Your work will drive measurable improvements in business performance, financial outcomes, guest satisfaction, and employee satisfaction. This position will primarily support Workforce Management; an initiative focused on optimizing labor and labor-related processes. The role provides the opportunity to work directly with frontline partners, influence and improve business processes, and drive automation to deliver efficiency across our teams. Responsibilities Include: Apply industrial engineering and business analytics methodologies (e.g., probability and statistics, process flow analysis, queuing theory, optimization, simulation) to diagnose root causes, engineer solutions, and implement sustainable change. Partner with internal clients to facilitate productivity and efficiency analyses, evaluating and improving methods and procedures across operational processes. Develop and execute data collection studies; obtain and analyze data using SQL, Python, and cloud-based tools for statistical and operational insights. Influence and collaborate with cross-functional partners to support the rollout of process improvements and workforce initiatives. Build, track, and maintain KPIs to increase visibility into staffing, performance trends, and operational drivers. Assist in developing labor models, scheduling analytics, and forecasting tools that guide workforce planning decisions. Support process automation efforts to streamline planning workflows and improve operational accuracy. Develop business cases and presentations for audiences ranging from frontline leaders to executive stakeholders. Understand and actively participate in Environmental, Health & Safety responsibilities by following established policies, procedures, training, and team involvement. Perform other duties as assigned.