Platform Operations Associate – Bilingual (Spanish), New York
Meet Peacock, NBCUniversal’s wildly entertaining streaming service that combines timeless shows and movies with timely news, sports and pop-culture. We’re growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of content, tech and culture. We need fearless leaders and pop-culture fiends who work hard and fan harder. So, if you’re a creative problem-solver who just so happens to be the reigning champs at Parks & Rec trivia night, join our flock. Description NBCUniversal is hiring a Platform Operations Associate primarily responsible for the on-platform execution of VOD content under the Telemundo network, as well as other NBCUniversal brands. We’re looking for a calm, detail-oriented team member who can manage a large digital library in a fast-changing industry while also providing versatile support to the team. The Platform Operations team is tasked with ensuring the readiness of the streaming library by managing the artwork, metadata, and related assets that power it. This includes alternative and custom assets used in audience segmentation and multi-variant testing. It’s a 24/7 operation responsible for updating content based on performance, strategy, and events unfolding in real time. We work in coordination with the Product, Marketing, and Customer Support teams in addition to other stakeholders. Therefore, this role will be involved in product enhancements, metadata optimization, and feature expansions that keep Peacock evolving and current in the streaming landscape. Responsibilities Oversee the day-to-day operations of building and scheduling Telemundo’s VOD content — as well as the immersive pages and titles’ contextual features elevating Telemundo Oversee the day-to-day operations of building and scheduling NBCUniversal’s brand environnements (Bravo, NBC News, etc.) Ideate and collaborate on new product enhancements by advising on the operational implementation that’d bring said experience to life Provide additional support for tentpole initiatives across NBCUniversal verticals, including high-profile content launches, breaking news events, and marquee sporting events Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary Liaison between Merchandising Strategy, Product, Ad Sales, and Programming teams to ensure that all parties are informed of platform scheduling Support the Manager of Platform Operations in process optimizations, product enhancements, and both strategic and creative decision-making